Privacy Policy

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Breadcrumb Abstract Shape
Breadcrumb Abstract Shape

Privacy Policy:

Effective Date: January 19,2025

Your privacy is important to us at enDraw. This Privacy Policy explains how we collect, use, and protect your information when you use our platform, tools, and services (collectively, the “Service”). By accessing or using enDraw, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide:

  • Account Information: When you create an account, we collect your name, email address, password, and other details you provide.

  • Payment Information: If you subscribe to a paid plan, we collect payment details, which are processed securely through third-party payment processors.

  • Content: Any designs, templates, or files you create or upload while using the Service.

1.2 Automatically Collected Information:

  • Device Information: IP address, browser type, operating system, and device identifiers.

  • Usage Data: Information about your interactions with the Service, such as features accessed and time spent.

  • Cookies and Similar Technologies: To enhance your experience and analyze usage patterns. You can manage cookies through your browser settings.

1.3 Third-Party Information:

  • Data from third-party services if you connect or log in using platforms like Google or Facebook.

2. How We Use Your Information

We use the information collected to:

  • Provide, maintain, and improve the Service.

  • Personalize your experience and recommend features or templates.

  • Process payments and manage subscriptions.

  • Communicate with you about updates, promotions, or support.

  • Ensure security and prevent fraudulent activities.

  • Comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. We may share it with:

  • Service Providers: Third parties that help us operate the Service, such as hosting, analytics, or payment processing.

  • Legal Requirements: To comply with legal obligations or respond to lawful requests.

  • Business Transfers: In the event of a merger, sale, or transfer of assets, your information may be transferred.

  • With Your Consent: When you explicitly authorize sharing.

4. Your Privacy Choices

  • Access and Update: You can access and update your account information through your profile settings.

  • Data Deletion: Request the deletion of your account and associated data by contacting support.

  • Marketing Preferences: Opt-out of promotional emails by following the unsubscribe link.

  • Cookie Management: Adjust cookie preferences through your browser settings.

5. Data Security

We implement robust security measures to protect your information from unauthorized access, alteration, or loss. However, no system is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information as long as necessary to provide the Service, comply with legal obligations, or resolve disputes. Upon account deletion, some data may be retained for legal or operational purposes.

7. Children’s Privacy

The Service is not intended for individuals under the age of 13. We do not knowingly collect information from children. If we learn that a child’s information has been collected, we will delete it promptly.

8. International Data Transfers

If you access the Service outside of India, your data may be transferred to and processed in countries with different data protection laws. By using the Service, you consent to such transfers.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the “Effective Date” updated. Continued use of the Service after updates constitutes your acceptance of the revised policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Thank you for trusting enDraw with your creative journey.